21 Casino Login
Access your account or create a new one
Last verified: March 2026 | Operator: LeoVegas Gaming PLC | UKGC Licence: 39198
To get into your 21 Casino account, head to the official site and log in with your email and password — the same ones you set up when you registered. Works on desktop and mobile, no app needed.
Forgot your password? There's a reset link on the login page that sends you an email. If you've tried too many wrong passwords, the account locks itself for 30 minutes — it unlocks on its own after that.
This page covers how to log in, what to do if something goes wrong, how to keep your account safe, and what happens if you've self-excluded through GAMSTOP.
Log in to your account on the official 21 Casino website:
Login Information
| Detail | Info |
|---|---|
| Login URL | 21casino.com (official site) |
| Credentials | Email address + password |
| Mobile Login | Same via mobile browser (no app) |
| Password Reset | Via "Forgot Password?" link |
| Account Lockout | After multiple failed attempts — wait 30 min |
| Support | Live chat or email |
How to Log In
Visit the 21 Casino website on desktop or mobile browser
Click "Log In" in the top right corner of the page
Enter your registered email address and password
Click "Log In" to access your account dashboard, cashier, and games
Troubleshooting Login Issues
Forgotten Password
Click the "Forgot Password?" link on the login page. Enter the email address associated with your account, and 21 Casino will send a password reset link. Check your spam folder if the email doesn't arrive within a few minutes. The reset link expires after 24 hours.
Account Locked
If your account has been locked after multiple failed login attempts, wait 30 minutes and try again. If you're still unable to access your account, contact 21 Casino's support team via live chat or email. Have your registered email address ready.
Wrong Email Address
If you can't remember which email you used to register, try all your email addresses. If none work, contact 21 Casino support with your full name and date of birth so they can locate your account.
Browser Issues
Clear your browser cache and cookies, then try again. Ensure JavaScript is enabled. Try a different browser or incognito/private mode. 21 Casino works on all modern browsers including Chrome, Safari, Firefox, and Edge.
Self-Exclusion & GAMSTOP
If you've self-excluded via GAMSTOP, you will not be able to log in until your exclusion period has ended. GAMSTOP is a free service for UK players to restrict access to all UKGC-licensed gambling sites. You can also set time-out periods or self-exclude directly through your 21 Casino account settings.
Account Security Tips
Strong Password
Use a unique password with at least 8 characters, including numbers and symbols. Don't reuse passwords from other sites.
Secure Connection
Always access 21 Casino via the official URL. Check for the padlock icon in your browser's address bar (HTTPS).
Public Devices
Always log out after playing on shared or public computers. Don't save your password in public browsers.
Phishing Awareness
21 Casino will never ask for your password via email. Ignore any emails requesting login credentials — report them as phishing.
Account Security at 21 Casino
Your 21 Casino account holds personal data and, potentially, real money — so treating security seriously is not optional. Start with your password. Use at least 12 characters mixing uppercase, lowercase, numbers, and symbols. Avoid obvious choices like your date of birth or the word "casino". A password manager is the most reliable way to generate and store a strong, unique password that you will not reuse on other sites.
At the time of writing, 21 Casino does not offer two-factor authentication (2FA) as a standalone feature in account settings. This is common among UK online casinos, though it is gradually changing across the industry. If 2FA becomes available, enable it immediately — it adds a second verification step (typically a code sent to your phone) that makes unauthorised access significantly harder, even if someone obtains your password.
If you find yourself locked out of your account and you have not simply exceeded the failed-login limit, there are a few possibilities to consider. You may have triggered a temporary lockout through too many incorrect password attempts — in that case, wait 30 minutes and try again. Alternatively, if you previously registered with GAMSTOP or set a self-exclusion period directly through 21 Casino, your account will remain inaccessible until that period ends. If neither applies and you still cannot log in, contact 21 Casino support via live chat with your registered email address and full name so they can investigate.
Sessions at 21 Casino will time out after a period of inactivity. This is a standard security measure — if you walk away from your device without logging out, the system closes your session automatically. You will need to log in again when you return. On shared or public devices, always log out manually rather than relying on session timeouts.
Finally, be vigilant about phishing. Only ever log in through the official 21 Casino website — type the URL directly into your browser or use a saved bookmark. 21 Casino will never send you an email asking for your password, and any message requesting login credentials should be treated as a scam. If you receive a suspicious email, do not click any links in it. Report it to 21 Casino support and delete it.
Don't have an account yet? Create your 21 Casino account in under 5 minutes and claim the 121% welcome bonus. Check payment methods before depositing.